Carecord 服務條款
歡迎使用 Carecord。本服務條款（以下稱「本條款」）適用於 Carecord 行動應用程式、網站與相關服務（以下稱「本服務」）。你註冊、存取或使用本服務，即表示你已閱讀、理解並同意本條款與我們的隱私權政策。
本服務由 Carecord 提供。若你需要確認服務提供者、營運主體或聯絡窗口資訊，請透過本條款下方的聯絡方式與我們聯繫。
1. 服務性質
Carecord 提供照護紀錄、用藥與生活照護管理、評估表、分享、匯出、提醒與相關輔助功能。本服務以全球使用者為目標，但實際可用性、功能、語言、付款方式與法定權利可能因你所在地、平台規則或適用法律而有所不同。
本服務不是醫療機構、醫療器材或緊急救護服務，不提供醫療診斷、治療、處方、急救或專業醫療意見。任何健康或醫療決策，請諮詢合格醫療專業人員。緊急狀況請立即聯絡所在地緊急救護單位。
除非我們另以書面簽署適用的商業夥伴、資料處理或類似協議，你不得將本服務作為受 HIPAA、醫療機構、醫療器材、臨床照護或其他特定受監管醫療服務法規約束的系統使用。
2. 使用資格與帳號
- 你必須具備所在地法律允許使用本服務與同意本條款的能力。
- 未成年人不得自行註冊使用本服務；如為未成年人建立紀錄，須由父母、監護人或有權照護者操作。
- 你須提供真實、正確且最新的帳號資訊，並妥善保管帳號、密碼、裝置與登入憑證。
- 你應對透過你的帳號進行的活動負責，除非是因我們可歸責的安全事件所致。
3. 照護資料與授權
你保留你在本服務中輸入或上傳內容的權利。為提供、維護、同步、備份、分享、匯出、客服、安全與改善本服務，你授權我們在必要範圍內處理、儲存、傳輸、顯示與格式化相關內容。
你聲明並保證你有權提供、建立、上傳、分享或刪除相關資料，並已取得被照護者、監護人、家屬、照護成員或其他第三人的必要同意或授權。
4. 使用者責任
- 不得輸入、上傳、分享或匯出你無權處理的個人資料、健康資料、照片、檔案或其他內容。
- 不得以本服務從事違法、侵權、詐欺、騷擾、歧視、濫用、資安攻擊或干擾服務的行為。
- 不得逆向工程、繞過權限、未經授權存取系統、散布惡意程式或大量自動化請求。
- 你應自行確認照護紀錄、提醒、用藥與匯出內容的正確性；本服務可能因網路、裝置、權限、平台或第三方服務而延遲、中斷或錯誤。
- 你應自行保存或匯出重要照護資料的副本；本服務不應作為唯一、即時或緊急用途的資料來源。
5. 分享與協作
若你邀請他人加入照護群組或分享資料，你須確認分享對象、權限與資料範圍。被邀請者可能看到、編輯、匯出或進一步處理你允許其存取的內容。請只與可信任且有權接收資料的人分享。
6. 訂閱、付款與退款
部分功能可能需付費或訂閱。訂閱、付款、續訂、取消與退款通常由 Apple App Store、Google Play 或其他付款平台依其條款處理。除適用法律另有要求外，我們無法直接控制平台退款結果。
價格、方案與功能可能依地區、平台、稅費、匯率、促銷或服務調整而異。我們會依平台規則提供必要資訊。
7. 第三方服務
本服務可能整合登入、雲端、推播、分析、錯誤追蹤、廣告、訂閱、付款或其他第三方服務。第三方服務由各自提供者負責，並可能適用其條款與隱私政策。
8. 智慧財產權
Carecord 的名稱、商標、介面、程式碼、設計、文件、圖像與其他服務內容，除使用者內容外，均由我們或授權人保留相關權利。未經事前書面同意，不得複製、修改、散布、銷售或製作衍生作品。
9. 服務變更、暫停與終止
我們可能因維護、安全、法令、平台要求、商業調整或不可抗力變更、暫停或終止部分或全部服務。若你違反本條款、侵害他人權益、造成風險或法律責任，我們得限制、暫停或終止你的帳號或資料存取。
你可依 App 或客服流程停止使用、取消訂閱或請求刪除帳號。取消訂閱不一定會自動刪除帳號或資料，請依隱私權政策的方式提出資料請求。
本條款中依其性質應於終止後繼續有效的條款，包括智慧財產權、使用者責任、免責聲明、責任限制、賠償、準據法與爭議處理，於帳號終止或停止使用後仍繼續有效。
10. 免責聲明
在適用法律允許的最大範圍內，本服務按「現狀」與「可用」基礎提供。我們不保證本服務不會中斷、無錯誤、完全安全、符合你的特定需求，或所有照護提醒、紀錄、分析、匯出與同步結果均完全正確。
11. 責任限制
在適用法律允許的最大範圍內，我們不對間接、附帶、特殊、懲罰性、衍生性損害、資料遺失、利潤損失、照護決策或第三方行為負責。若法律不允許排除或限制某些責任，本條款不會限制你依法不能被排除的權利。
本條款不排除或限制因故意、重大過失、法律不得排除的消費者權利，或適用法律不得限制的其他責任。
12. 賠償
若因你違反本條款、違法使用本服務、未取得必要授權或侵犯第三人權利而導致任何請求、損害、責任、成本或費用，你同意在法律允許範圍內協助我們處理並承擔相應責任。
13. 準據法與爭議處理
除所在地消費者保護或強制法律另有規定外，本條款以中華民國（台灣）法律為準據法。若發生爭議，雙方應先以誠信協商解決；協商不成時，以台灣台北地方法院為第一審管轄法院，但不得排除你所在地法律賦予的不可排除權利。
14. 條款更新
我們可能因法規、平台要求或服務調整更新本條款。重大變更時，我們會透過本頁、App 通知或其他合理方式公告。更新後繼續使用本服務，即表示你接受更新後條款。
15. 聯絡我們
若你對本條款有任何問題，請聯繫：[email protected]
Carecord Terms of Service
Welcome to Carecord. These Terms of Service (the "Terms") apply to the Carecord mobile application, website, and related services (the "Service"). By registering, accessing, or using the Service, you agree to these Terms and our Privacy Policy.
The Service is provided by Carecord. If you need to confirm service provider, operator, or contact information, please contact us using the contact information below.
1. Nature of the Service
Carecord provides care records, medication and daily care management, assessments, sharing, export, reminders, and related support features. The Service is intended for users globally, but availability, features, languages, payment methods, and legal rights may vary depending on your location, platform rules, and applicable law.
The Service is not a healthcare provider, medical device, or emergency service and does not provide medical diagnosis, treatment, prescriptions, emergency response, or professional medical advice. Consult qualified healthcare professionals for health or medical decisions. In an emergency, contact local emergency services immediately.
Unless we separately sign an applicable business associate, data processing, or similar written agreement, you may not use the Service as a system subject to HIPAA, healthcare institution, medical device, clinical care, or other healthcare service-specific regulatory requirements.
2. Eligibility and Account
- You must have the legal capacity required in your location to use the Service and agree to these Terms.
- Minors may not register and use the Service on their own. Records for minors must be created by a parent, guardian, or authorized caregiver.
- You must provide accurate and current account information and protect your account, password, device, and login credentials.
- You are responsible for activity through your account, except where caused by a security incident attributable to us.
3. Care Data and License
You retain rights to the content you enter or upload. You grant us a limited license to process, store, transmit, display, and format that content as necessary to provide, maintain, sync, back up, share, export, support, secure, and improve the Service.
You represent that you have the right to provide, create, upload, share, or delete the relevant information and have obtained any required consent or authorization from the care recipient, guardian, family member, care member, or other third party.
4. User Responsibilities
- Do not enter, upload, share, or export personal information, health information, photos, files, or other content you are not authorized to process.
- Do not use the Service for unlawful, infringing, fraudulent, harassing, discriminatory, abusive, security attack, or service interference activities.
- Do not reverse engineer, bypass permissions, access systems without authorization, distribute malware, or send excessive automated requests.
- You are responsible for confirming the accuracy of care records, reminders, medication information, and exports. The Service may be delayed, interrupted, or inaccurate due to network, device, permission, platform, or third-party service issues.
- You are responsible for keeping or exporting copies of important care information. The Service should not be your only, real-time, or emergency source of information.
5. Sharing and Collaboration
If you invite others to a care group or share information, you are responsible for confirming the recipient, permission level, and scope of information. Invitees may view, edit, export, or otherwise process content you allow them to access. Share only with trusted people who are authorized to receive the information.
6. Subscriptions, Payments, and Refunds
Some features may require payment or subscription. Subscriptions, payments, renewals, cancellations, and refunds are generally handled by Apple App Store, Google Play, or other payment platforms under their terms. Except where required by law, we do not directly control platform refund decisions.
Prices, plans, and features may vary by region, platform, taxes, exchange rates, promotions, or service changes. We will provide required information under platform rules.
7. Third-Party Services
The Service may integrate login, cloud, push notification, analytics, crash reporting, advertising, subscription, payment, or other third-party services. Third-party services are provided by their respective providers and may be subject to their own terms and privacy policies.
8. Intellectual Property
The Carecord name, trademarks, interface, code, design, documentation, graphics, and other Service materials, excluding user content, are owned by us or our licensors. You may not copy, modify, distribute, sell, or create derivative works without prior written permission.
9. Service Changes, Suspension, and Termination
We may change, suspend, or terminate all or part of the Service due to maintenance, security, legal, platform, business, or force majeure reasons. If you violate these Terms, infringe rights, create risk, or create legal liability, we may restrict, suspend, or terminate your account or access to data.
You may stop using the Service, cancel subscriptions, or request account deletion through the app or support process. Canceling a subscription may not automatically delete your account or data; please submit data requests under the Privacy Policy.
Terms that by their nature should survive termination, including intellectual property, user responsibilities, disclaimers, limitation of liability, indemnity, governing law, and dispute resolution, will continue after account termination or discontinued use.
10. Disclaimers
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted, error-free, completely secure, meet your specific needs, or that all care reminders, records, analyses, exports, and sync results will be fully accurate.
11. Limitation of Liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, consequential damages, loss of data, loss of profits, care decisions, or third-party conduct. If applicable law does not allow certain exclusions or limitations, these Terms do not limit rights that cannot be excluded by law.
These Terms do not exclude or limit liability for intentional misconduct, gross negligence, non-waivable consumer rights, or any other liability that applicable law does not allow to be excluded or limited.
12. Indemnity
If claims, damages, liabilities, costs, or expenses arise from your violation of these Terms, unlawful use of the Service, failure to obtain required authorization, or infringement of third-party rights, you agree to assist us and bear responsibility to the extent permitted by law.
13. Governing Law and Disputes
Except where local consumer protection or mandatory laws provide otherwise, these Terms are governed by the laws of Taiwan. The parties should first attempt to resolve disputes in good faith. If unresolved, the Taiwan Taipei District Court will be the court of first instance, without excluding non-waivable rights under your local law.
14. Changes to Terms
We may update these Terms due to legal, platform, or service changes. For material changes, we will provide notice on this page, in the app, or by other reasonable means. Continued use of the Service after an update means you accept the updated Terms.
15. Contact Us
Questions about these Terms may be sent to [email protected].